News
Labor Day was no holiday for New England’s power grid: Weather and resource outages led to capacity shortage conditions
September 7, 2018
Labor Day was expected to be hot, but not as hot as it got. Between the hotter-than-forecasted weather and a string of unplanned generator outages, power system operating reserves ran short in New England on Sept. 3, 2018. ISO-NE system operators implemented several steps of a well-established operating procedure to address the reserve shortage and recover the required level of operating reserves.
ISO-NE files proposal to retain retiring resources for fuel security
August 31, 2018
The proposal was filed in response to a deadline imposed by FERC last month and concludes a months-long stakeholder process to develop interim tariff changes to address fuel-security concerns in the near term. Following the August 31 filing, the ISO will begin stakeholder discussions to develop a market-based mechanism to address long-term fuel-security challenges facing the region.
ISO-NE launches a redesigned Ask ISO for superior customer service
August 30, 2018
As part of ongoing efforts to provide high-quality service to the region, ISO New England is pleased to announce a new-and-improved Ask ISO. This enhanced customer support tool will provide a more streamlined, user-friendly experience for both ISO customers and ISO staff. It will also help the ISO effectively and expeditiously handle the many thousands of customer support requests received annually.
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