Request Data and Information

ISO New England makes a wide range of public information readily available. Resources include:

• ISO Express for real-time, near-real-time, and historical data on the power system and markets and automated operational data
• Software and systems available to our customers, such as Market Information Server (MIS) reports and SMD Applications (available through CAMS)

To Request Additional Data

To request public information or data not already provided by the ISO through these resources, please fill out this form. All requests submitted to the ISO Information Contact are tracked. Below, you'll find:

• A list and status of tracked data requests, which are reported quarterly
• Documents containing recently requested information
  

To Request Access to Restricted CEII Data

For the protection of the power system, access to materials deemed to be Critical Energy Infrastructure Information (CEII) is restricted. Your web browser will return an error message if you attempt to open CEII materials without the proper digital certificate issued by the ISO.

Requesting Ongoing CEII Access

A digital certificate is required for recurring access to restricted materials related to long-term committees or working groups, such as the Planning Advisory Committee (PAC) or Reliability Committee (RC).

1. If you are a market participant: Contact your organization’s Security Administrator (SA) for the ISO’s Customer and Assets Management System (CAMS). Your SA must enter you into the CAMS database and assign you the necessary roles and permissions. (See the Customer and Asset Management System (CAMS) User Guide.) If you aren’t sure who your SA is, contact ISO Customer Support.
2. If you are not a market participant:
   
1. Download and complete the form appropriate for the webpage with materials you’re trying to access:
   
   

   Request Form	Reliability Committee (RC) CEII Materials	Planning Advisory Committee (PAC) CEII Materials
   Related Webpages	Forward Capacity Market (base case materials) Reliability Committee Stability Task Force Transmission Task Force	Competitive Transmission Projects Eastern Interconnection Planning Collaborative FERC Form No. 715 Reports Interconnection Request Studies Interregional Planning Stakeholder Advisory Committee Market Efficiency Transmission Upgrades Planning Advisory Committee Public Policy Transmission Upgrades Regional System Plan Transmission Owner Planning Advisory Committee

2. Email a PDF of the completed form to custserv@iso-ne.com. Or, mail the form to:
   
   
   ISO New England Inc.
   Attention: Customer Support
   One Sullivan Road
   Holyoke, MA 01040-2841
3. In about two weeks when the process is complete, you’ll receive email instructions on how to retrieve and install your digital certificate.

Requesting Ad Hoc CEII

For discrete requests for information, including participation in limited purpose working groups (for example, one formed to complete a transmission study):

1. Download and complete the ad hoc CEII Request Form, as well as the included non-disclosure agreement (if necessary).
2. Email a PDF of the completed form to custserv@iso-ne.com. Or, mail the form to:
   
   
   ISO New England Inc.
   Attention: Customer Support
   One Sullivan Road
   Holyoke, MA 01040-2841
3. After about two weeks, you’ll receive instructions by email for retrieving the materials.